FAQ
Visit our Shop Cakes menu and choose from our selection of whole cakes. All cakes are shipped frozen with dry ice in secure packaging. Orders are shipped on Wednesdays for Thursday delivery. Shipping and taxes are calculated at checkout.
We currently ship the whole cakes listed on our store. Visit our Shop Cakes menu and choose from our selection of whole cakes.
We ship to the 48 contiguous U.S. states (excluding Alaska, Hawaii, U.S. territories, and PO/APO boxes).
Orders ship via UPS or FedEx Next-Day Air for freshness.
Yes! Changes must be made 48 hours in advance. Cancellations require 72 hours' notice. Contact us to request changes.
After removing any slices for immediate tasting, wrap the entire cake box tightly in several layers of plastic wrap and freeze. Store wrapped cakes in the freezer for up to 3 months. Thawing: Pull desired slices from the freezer and let thaw in the fridge overnight. Immediately before serving, bring to room temperature on the countertop until buttercream is soft.
Unpack: Remove your cake box from shipping container being careful not to touch any remaining dry ice with bare hands.
Set-Up: While the cake is chilled and firm, remove cake from box and unwrap. Remove our cake collar first, then take your delicious cake from its protective cake packaging. This allows you to conveniently remove your delicious cake and then place the cake back in the box to thaw out overnight.
Temper: For the best possible flavor and texture, please allow cakes to come to room temperature up to one hour before serving, until frosting is soft.
Set-Up: While the cake is chilled and firm, remove cake from box and unwrap. Remove our cake collar first, then take your delicious cake from its protective cake packaging. This allows you to conveniently remove your delicious cake and then place the cake back in the box to thaw out overnight.
Temper: For the best possible flavor and texture, please allow cakes to come to room temperature up to one hour before serving, until frosting is soft.
Our cakes contain gluten, dairy, and eggs. Some flavors include nuts. All products are made in a facility that processes nuts.
We are not responsible for delays caused by shipping carriers or incorrect addresses, but please contact us and we’ll do our best to help.
We're happy to help. Please contact us at (470) 439-0876 or through our online contact form.